Better information consulting (Shenzhen) Co., Ltd. (BIC) collects a group of excellent etiquette training experts and managers, to provide for hospitals and medical industries first-class service, such as etiquette, communication skills, communication skills, language and communication ability, the quality of the staff, management skill and so on various training courses and consulting services. Through intensive training to participate have a unified image, occupation standard service behavior, improve the service level of the medical staff etiquette, the ability to solve problems in the relationship between doctors and patients, with efficient service methods within quality, outside tree image, to provide quality services for patients, to give top-notch brand.

Specially invite the famous expert Dr. Ma, from Taiwan give some guidance on telephone communication skills and doctor-patient relationship process. 

Dr. Ma does some interactions with students.